Open topic with navigation

# Troubleshooting

HPE IDOL Speech Server creates log files, which often contain information useful for debugging. In the event of any problem, first check the log files.

- To confirm that an action was received correctly and with the appropriate parameters, check the `action.log` file.
- To check for any internal HPE IDOL Speech Server error, check the `softsound.log` file.
- To check for licensing quota information, check the `softsound.log` file soon after you start or restart the server.

By default, HPE IDOL Speech Server processes actions that contain unrecognized parameters. The server logs a warning to the `action.log` file but allows the action to continue. To configure HPE IDOL Speech Server to reject actions with unrecognized parameters, set the `AllowUnusedParams` parameter in the `[Server]` configuration section to `False`. HPE IDOL Speech Server ends the action and returns an error message.

© 2013-2016 Hewlett Packard Enterprise Development LP | Send documentation feedback to HPE Close Send Documentation Feedback To open the configured email client on this computer, open an email window. Otherwise, copy the information below to a web mail client, and send this email to AutonomyTPFeedback@hpe.com. We appreciate your feedback! Product: Topic Title: Help Topic: Feedback:

_HP_HTML5_bannerTitle.htm