If information is not inserted into the database, ensure that HPE Media Server can connect to the database. If HPE Media Server cannot send information to the database, the information is saved to an XML file named as follows:
If either SavePreXml or SavePostXml is set to true, Media Server saves the information to the directory specified by XmlOutputPath.
If SavePreXml and SavePostXml are both set to false, the information is saved to ./failed/sessionToken/taskName/failed_segmentNumber.xml, where sessionToken is the asynchronous action token and taskName is the name of the ODBC output task.
If the connection to the database is lost and re-established, HPE Media Server continues inserting information, but does not insert the records that were saved to disk. You must insert these into the database manually.
|
|